takealot missing items

reception, Locate the missing items and will schedule delivery to you as soon as possible, Replace the missing items, by creating a new order, Credit your takealot.com account with the amount for missing items, if we no longer have stock available. Not what was advertised and what I thought I had purchased. Check Takealot order tracking status and View the latest delivery statuses of your Courier, Parcel, Package, Shipping online in seconds. Today on the 21st of Decemember they were suppose to exchange for the right one no later than 12h00 according to their SMS. I insisted to speak to someone in a managerial capacity. … While Takealot provides free storage for any product that has stock coverage of fewer than 35 days, storage fees are changed when the … Ordered an Xbox one X for my son. The box contained 3 x items. I contacted the call centre again and spoke to "Bonnie". Bought my daughter a Q90 Kids Smart watch for Christmas, opened box to make sure all was there and wrapped it for Christmas on the 6 October 2017 order .[protected]. Buying an Unboxed Deal. State only the facts which are verifiable. Shop the … After 7 days the supplier will come to you to inspect the product and assist you with a possible repair, replacement or refund. In order to investigate, we will require the following information: We will confirm the action, within 24 hours of receiving your request, with one of the following outcomes below: Should you want to report missing items, please provide us with the information requested above by replying to the email linked to this article. It is now the 4th day and only after I contacted your department wad I told my parcel is delayed. Damaged or defective Large Appliances items can be returned within 7 days in accordance with our returns policy. When i checked the tracking status of my return it only shows return concluded ? I received an sms saying I should expect the delivery on the 31st July. 3 weeks later the chair still hasn't been collected and the worst part about it is that they make empty promises to come collect each and every day and they never update me about anything, I am the one who is chasing them every single day. It been more than a week waiting even if I call they will tell me someone will contact you they doing a follow up on their logistics still no one call it like I am a forgotten issue. I Ordered 5 Items 2X Office Chairs and 3X LED strips and to ensure that the delivery date was a date when i am available to receive the above items i payed Guaranteed shipping The items … We ordered the new Apple TV 4k 64gb on the 11th of December 2017. THE WORST OF ALL IS, is they are going to credit our account with R3199 only for us to order it again from them at the price of R3499. Of course I logged a return/replacement. © 2004-2021 ComplaintsBoard.com. 1 x of these items was the free gift, the headlamp. … I complained to Take-a-lot. Again, this … Why do I need to change everything because of their bad service??? I paid and applied for a TV licence. [protected], on 14 March 2018. Takealot — missing item from my pack, one week later still waiting and child will not receive the gift. 1. 2) Laptops. The other 2 x items are those which I had paid for however the 1 x item I had paid for was missing. I complained to Take-a-lot… I received it on the 5th of June but one item was missing. I saw a deal today for a mellerware namib clothes dryer for r179. I placed an order on the 24th of May 2020. it was under a 12 month warranty and i paid alot of money for it! I called Takealot twice directly after receiving the sms and they took my number(which they have already from my account) and advice the driver will call me upon delivery which has not happened. Dec 11, 11:35 SAST Complaint Letter on Missing Items. My order is missing a hairdryer, I have been a client for so long and the customer care contact number never gets … 1 x of these items was the free gift, the headlamp. The order cant be cancelled either but you could however, create a new order and select the express shopping method. @DylanKr59444393 @TAKEALOT I am shocked at your customer service, I logged a return for a defective item that was picked up on Monday and I still have not received a refund not to mention that I have … By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, In December 2017 I placed an order of an item and this was delivered to incorrect address. 1 x of these items was the free gift, the headlamp. Phoned them on 26 Dec just to receive emty promises to be phoned back. After … This is the second Christmas this happened, it will not happen again. I am so sick and tired of Takealot and I am now seeking legal opinion about this matter. Delivery 24 Dec. 9 reviews for takealot.com, 2.3 stars: 'I have ordered a bluetooth speaker from Takealot which was damaged (Outer casing damaged) Due to this being a birthday gift, the unit was not opened for a week and a half after I have received it. The order should be 20 cutlery pieces not 6...,so so so disappointed. The two items were shipped under one waybill from Takealot but in two seperate boxes. Delivery phoned me 14:26 to confirm delivery. Since did''nt here a word for takealot, until beginning if December when the item was delivered to me, the same way as i returned it as which i sent the item back because i was still mul-funtioning . I ordered a bunch of goods and received my goods on time only to find there was an item missing. Until this date 2017/12/9 i still have not been able to get my correct product and nobody has come to collect the product . 3) Gaming consoles I have lost almost all trust in Takealot and their customer service for blatantly lying about items being in stock with their suppliers. I sent a mail on the 11th in the afternoon to enquire about the delivery. RRN cb52 ba27 Marked Item returned on 24/12/2018, received date for pickup no pickup, emails sent, received another pickup date, again no pickup of return, emails phone calls and then got the courier … Ordered two items, one looked like second hand as open and damaged and the second was NOT WHAT I ORDERED & NOT EVEN CORRECT BOX! 1) Vacuum cleaners. I explained what the problem was and requested that the delivery please be send to correct address. I sent emails from the 5th of June and the only response I got was that they investigating … If all items … Two days later I received my order but it was wrong, takealot gave me a 2tb ultra instead of the 3tb ultra. box or parcel was not tampered with, If you did not take receipt of the item, please confirm who received order e.g. I bought a Cielo hanging Chair from Takealot in the 3rd week of November 2017 and when I received it there was one item missing. The other 2 x items are those which I had paid for however the 1 x item I had paid for was missing. But it's a lot easier to speak with a human with them than at Takealot. when i enquired via email why was the item returned without being fixed, i was told the item … My return reference number is : RRN-80be-67b9 it was 2017/12/4 I am not cancelling and I also offered to pay for express delivery and still they are unable to help. Either I received a fake or a wrong model. I am not cancelling anything or re-ordering and changing anything either. I … During checkout, you'll see the option to Collect your order from a Takealot Pickup Point if all items in your shopping cart are eligible for collection. This is the first and last time that I use this company. Good day, I ordered 4 items, received all 3 in one box in good condition but 1 item was missing, the memory card was missing… The other 2 x items are those which I had paid for however the 1 x item I had paid for was missing. … Missing items in order. Go straight to the point by stating the missing item Do not implicate any co-worker either directly or subtly in your e-mail. Keep in mind, I rectified the delivery address prior to shipment. But i have never received any proof of collection from takealot before anyway. Many ways to pay. Takealot has revealed the most popular products in its online store after the restrictions on ecommerce were lifted, which include a few unexpected items. Sometimes items are shipped but delivered to the wrong address; stolen from the porch; or inadvertently left in a hidden spot (such as an alleyway or by a seldom-used side door). Contacted Takealot and they told me the refund time of 30 days had past. I was able to get in touch with them and request that they deliver my shipment to the correct address. The box contained 3 x items. This was a gift for a child and thanks to the pathetic service from takealot he will now not get it along with everyone else's gifts. When the call agent came back I was told that there was no managers or supervisors available. Takelot reverted to me informing me that the address change could not be effected. Please supply the number of items and product title you have not received, Confirm if the order received was received in a good condition and sealed i.e. We want the Apple TV 4k 64gb for the price we ordered it for because when we ordered it there was stock and they just delivered the wrong one to us. No refund no nothing. If this is how they do business I will never do business with them again and make sure everyone finds out what a scam this company is! Shipment going out to incorrect address after I change and updated the address. No one has bothered to contact me. Missing item I ordered a hairdryer and a wallet but only wallet was delivered. We received the conformation email and SMS saying that we will recieve the Apple TV we ordered. This service is unacceptable. 14h00 I phoned them to hear where they were but apparently there was a problem with the deliveries etc. I have ordered many items from Takealot and have had great service. I made a request to exchange the above mention item for a different color on the 8 of December 2017, order #4344719- (RRN-c903-a33b). I complained to Take-a-lot. Worst experience ever. To date, I have never had a problem with Takealot, but this conduct of the delivery was not acceptable! TakeALot "Lost" my order and blames me I ordered 3 items including a 43" TV from TakeALot. Got in my car, drived to Hatfield and collected my parcel self, after management told us to be upset will get us no were... Takealot will never het a order from me again. 1 x of these items was the free gift, the headlamp. I was guaranteed delivery of my order on 23 December 2017. 25 Dec 17, Casio Keyboard that I... Not sure how many times I have to ask the same thing. Received a confirmation someone will collect the parcel in 2 days, no one came, everyday I enquirer I receive the same response or no one has reverted back with a positive answer. Never again will I try takealot. At least with Takealot you know what will be delivered and when. If you logged an item to be returned then Garyvdh is absolutely correct. Made 26 phone calls on 27 Dec with a lot more empty promises. The other 2 x items are those which I had paid for however the 1 x item I had paid for was missing. I received an sms saying I should expect the delivery on the 31st July. I had clearly not opened, switched on or inserted a sim card as it was a gift hence the reason I didn't report problem sooner. I requested to speak to a supervisor and was placed on hold. After me phoning around afyer 48 hours I finally get a response saying my replacement order will come 4 days later. Had 3 delivery queries. Becoming a Takealot Marketplace seller is easy. Same item on iconix... return RRN-511c-c168 has been collected last Wednesday - 13th December 2017 with another return rrn 7471 7964 Trust you are well. I Takealot order form? Fahiema Salie Dear Manager, I wrote this letter to you to file a complaint regarding missing office’s items. Waited the whole afternoon just to find out my parcel got LOST.. No Christmas present dor my son. I was eventually transferred to "Sipho". By 6 March there were zero tracking updates. I was not even notified. The box contained 3 x items. I got the shipment the next day. I paid and applied for a TV licence. I was told that the order needed to be cancelled and that I should re-order the whole order. Immidiately we phoned them to exchange the Apple TV for the right one that we ordered. I hope my matter will be attended to as urgently. I ordered a bunch of goods and received my goods on time only to find there was an item missing. My order (#[protected] Ordered 22 Dec 2017) has not been delivered to date. When we ordered the Apple TV there was stock and now all of a sudden there is no more stock but one was supposed to be reserved for us like confirmed via email and SMS. The item was originally suppose to be delivered today the 11th December the date changed to the 12th December. I will be extremely reluctant to ever buy items on Takealot again after this. The 30 days return window will pass then I'll be left with the item I do not like. Takealot sends has schedule the delivery for my order twice and i was at home waiting for it and received and sms saying "Delivery reschedule as recipient unavailable". The online retailer – hugely popular amongst many South Africans – has resumed operations this week. This is not acceptable as my gift exchange is happening on the 14th what am I supposed to give the recipients? Date of delivery I got a sms stating that the delivery was going out to the incorrect address. We collect the item and evaluate it to determine the problem. Unfortunately we wont be able to make any changes to your shipping method at this point. Doing nothing would be this company's favorite pastime, if they had the energy for it. Takealot Order Delivery Status Online Tracking. A number of Pickup Points are available across South Africa. I only received the small cheap item about 4 days later from when the order was placed the TV was missing. The box contained 3 x items. I waited … Once order #[protected] arrives you at your address, you can reject the order, send it back to the warehouse with the driver and once we receive it we will refund you for the charges of the order." The cutlery set is missing. On the 19th Of December 2017 the Apple TV arrived only to be the wrong one. There were 9 left. Iconix adult mermaid tail advertised 30% off, new price R349.95, list price R499.95. Annoyingly I've had a few orders from local manufacturers or small etailers arrive late or incomplete, with the missing or late items arriving after I've needed them. By the afternoon I went onto the takealot website to track my order only to find that it was rescheduled due to me not being available to take delivery. the driver did not give me a slip or anything. I have been ordering from takealot since it was Kalahari and I have NEVER heard of this obsured claim that only the person who ordered the product must be the sole signing individual. Do not accuse, paint in a bad … I ordered two items a TV and another small cheap item. 1 x of these items was the free gift, the headlamp. All rights reserved. I explained that one of the items that I ordered that was no longer available online. I am waiting for a delivery that should have reached me on 11 december 2017 and after numerous mails to find out why and when, this is the last message I got This is not a way to do business or to treat customers!! 10 most-bought items on Takealot since amended lockdown regulations enabled online shops to sell anything. This is ubsertand! These were the most popular items bought on Takealot since the lifting of the ban on online retailing, according to tech news website MyBroadband. They said they will be picking up the wrong Apple TV on the 22nd of December they delivered and credit our account because the supplier is out of stock all of a sudden. I had an item returned by takealot...it was returned totally damaged with items missing. When an item is marked ... Where the original packaging is missing or damaged, Takealot may reseal or replace the original packaging altogether to better protect the product. I ordered 4 items, received all 3 in one box in good condition but 1 item was missing, the memory card was missing… Kind regards, I am very disappointed in the service. I notified Take a lot and they promised that they would come collect the chair and credit my money. First they accused me of damaging the property myself and also that there are accessories missing … I complained to take-a … I had an item returned by takealot...it was returned totally damaged with items missing. I was told that she could not do anything about the address change. In the event of a refund, it will be done by Takealot. This is a great … I am having one of the worst experience with an online company - ever. Received sms at 13:47 saying delivery will be before 8 Jan at 15:00. My complaint: So why give an expected deliver date change constantly. Opened it upon Christmas to Ser it up and had difficulty so I googled for assistance only to notice that the watch I received was not a touch screen and did not have LED lights at the back of the watch. Call centre agent not able to assist or unwilling to escalate the matter after I requested it to be. The order and payment process is simple and the delivery is always professional. Last week, I kept a few items including stationary, files and … I ordered 4 items, received all 3 in one box in good condition but 1 item was missing, the memory card was missing… For this reason they want to penalize me. I got in touch with Takealot and spoke to Jamie-Leigh Hoffman. BRAVO for FedEx! … I logged a return on the same evening because the item … Before order 5530962 was delivered I correct my home address on your system so that this order could be delivered to the correct address. Apply to sell on Takealot Marketplace. I will never support them again. Once the problem is identified and the return approved, … It would then appear that I did not put in enough effort to get the gift here on time which is exactly what Takealot is doing! Thank you but we will be on holiday by the 20th and from tomorrow at 13:00 there will be no one to accept the parcel as our offices are closing. We've opened multiple Takealot Pickup Points across South Africa to make collecting your Takealot orders even more convenient. I replied as follow: I complained to Take-a-lot. I ordered a bunch of goods and received my goods on time only to find there was an item missing. I ordered from Takealot with the intention it will get here before the 14th December for when the gift is to be handed to the recipient, otherwise I would have ordered from a different supplier. I All good and well but the next part made me explode!!! The other 2 x items are those which I had paid for however the 1 x item I had paid for was missing. Missing Items (Takealot - Fast & Furious Couriers) Ordered products via Takealot, only half of the order arrived, but full order shows delivered. Ordered on 28 feb, All in stock items - Delivery due 6 March according to takealot.com when I placed the order. Please could you direct me to someone that I can communicate with telephonically cause I have been patient enough but this is unacceptable. We bought something from takealot order number *****2. This was my fault. I had an item returned by takealot...it was returned totally damaged with items missing. The box contained 3 x items. FedEx was the courier company. Shop anything you can imagine: TVs, laptops, cellphones, kitchen appliances, toys, books, beauty & more. Order placed and paid for on 29 November 2019.Goods indicated as in stock.Received a message to say order dispatched on 30 November to reach me by 4 DEcember 2017.THEN received a message to say will be delivered on 5 December 2017.Nothing further and no delivery.On trying to trace my order and being shunted from pillar to post takelot finally advised they await stock on 6 December.To date 13 December I have received no feedback.I contacted customer care for the umpteenth time today - they blamed the delivery company.On further investigation it appears they have not even provided the product for delivery.This gift is now obsolete and I requested cancellation and a refund but am told I can't cancel as the order is too far along.However it has not moved at all since payment on 29 November 2017.UNACCEPTABLE.WHAT CAN BE DONE. Fast, reliable delivery to your door. The other 2 x items are those which I had paid for however the 1 x item I had paid for was missing. TakeALot "Lost" my order and blames me I ordered 3 items including a 43" TV from TakeALot. 1 x of these items was the free gift, the headlamp. I order from Takealot all year round and every December I order I experience the same issue as today! This is a lie as I was home the entire day. According to Takealot it was 14:53. After using some bad language, parcel was found and scheduled for delivery before 17:00. Report … Takealot — returned item - not yet credited Purchased a Girl's Mermaid Tail Swimsuit - Hot Pink, Size 8-9 years at R299.00, order no. Takealot — missing item from my pack, one week later still waiting and child will not receive the gift. Fahiema Salie. My sister claimed that the driver was incredibly rude to her and the reason why I did not have it delivered to my work address was because the estimated delivery fell into my leave. Still not resolved.. #Shocking #Service #TakeALot is … If your order has been delivered or collected and you are missing one or more items, please notify us within 7 days of receiving your order. "thank you for contacting takealot.com. missing item from my pack, one week later still waiting and child will not receive the gift, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I explained the situation to her (again) and she indicated that she would see if she can assist. South Africa's leading online store. I waited … It just so happened to have arrived earlier. I never received any comms nor did the supposed delivery person ring my gate bell. Please help me. Replace the missing items, by creating a new order Credit your takealot.com account with the amount for missing items, if we no longer have stock available Should you want to report missing items, please … After … My order number is [protected] and I have paid the amount in full with credit card. 2. I complained to Take-a-lot. … However, storing items in the Takealot DCs can incur Storage Fees. The box contained 3 x items. No need to wait for … Since did''nt here a word for takealot, until beginning if December when the item was delivered to me, the same way as i returned it as which i sent the item back because i was still mul-funtioning . According to the tracking my order was not delivered @ 09:54. when i enquired via email why was the item returned without being fixed, i was told the item … Takealot is back, baby. i sent it in two takealot boxes marked with the rrn number on it. I emailed and message on Facebook only to get … First we had to wait to long to get parcel here, … I was absolutely appauled at the manner of which my sister was treated for accepting my goods from my residential address. Simply complete the form below and we'll be in touch within 10 business days. After placing my the delivery date is scheduled for today, friday the 8th of december 2017. Never received broken or incorrect items. i have received confirmation that rrn [protected] has been collected via sms and email and have been credited yet nothing about rrn 511c c168 at all!

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