participant feedback examples

Coaching Evaluation Sheet – Participant Feedback Please answer the following questions honestly. Thank you. Do they seem to know what they’re doing? It will help you acquire the information that you need to make decisions, gather new ideas, get feedback and ultimately help you unite your team or department into one goal. Feedback Forms 2) On a scale from 1 to 10, how happy are you with the Q$A session? We would like to thank him again for the participation. You could always say the right thing in the morning to make the techs smile. John's expertise in what the participants need and want is right on. Examples of feedback models. If they don’t know exactly what the interviewer wants to know, they can’t alter their comments to please him (or annoy him); if they don’t know anyone else in the group, they’re less likely to play their accustomed roles, or to edit their comments so that they won’t be repeated to other friends and acquaintances. I have participated in many of his customized seminars/workshops. The health educators interviewed a large number of people involved in the community programs they were targeting, and found that a majority of them both smoked and were interested in quitting. The feedback we have received so far is overwhelmingly positive: 99% of people say that the service provided by Rockland Sample staff during their visit exceeded their expectations. The other area where participant feedback can have a real impact on program effectiveness is that of program philosophy. Feedback from participants can and should be used at every phase of the Deming Cycle. One of the easiest ways to find out is to ask the people who know best – those at whom a program or intervention is aimed. This comprises of the major segments which should be a part of such a form. Is it easy to take care of? Knowing what people actually need makes it much easier to provide it. Establishing Oversight Mechanisms, Section 5. What doesn’t work well for you? As a result, a great majority of the smokers in the program joined smoking cessation groups and were able to quit. On the minus side, individual interviews are time-consuming, and as a result may limit the number of people who can be consulted. We present below several ways to ask for and get good feedback from participants, but we believe that the easiest way to assure it is to invite participants to be full partners from the outset, where possible. Ask follow up questions about the most important aspects of the event, like the keynote speaker. (What did make you leave?). What impressed me was that he did all this as being one of the participants. (This might work if people’s reluctance to be identified only extends to program staff. First, although interviews are sometimes standardized (everyone is asked the same questions in the same words), it is also common for the interviewer to have some leeway. What would assure that you’d stay in the program? Many of the reservations or fears participants may have about being negative or straightforward can be overcome if they know that no one will know that they are the authors of their comments. The last thing you want to do is to solicit feedback, get it, and then file it away and never look at it again. Just the opposite, in fact: most interviewers try to ask open-ended questions, questions that can’t be answered with a simple yes or no. What do you think might draw people like you into this effort/program? Donate now. I … Giving Feedback: Sample Performance Review Comments for Training Professionals Joni Rose January 13, 2014 Supervising Training Professionals If you are a training manager and are supervising instructors or other training staff, you will need to provide them with feedback in the form of a performance review comments. Comments that initially do not seem useful may just need some additional interpretation. In conclusion, a survey is great method of accurately getting feedback from the attendees of your meeting. You may also see examples of writing a brand awareness survey. Some of the questions you might ask or things you might want to know about: This question is really about the philosophy of your organization, and its view of participants. Participant feedback can be tremendously useful, both ongoing and as part of an evaluation, in helping you make your program more effective. New York. Furthermore, participants may have difficulty reading, as is the case for many high-school dropouts and for people in such programs as adult basic education and English as a Second or Other Language (ESOL). When giving feedback, cite specific examples to help the employee see where you’re coming from. The Consumer Complaints Toolkit guides advocates to understand the consumer complaints process, help consumers file complaints with relevant state agencies, and engage in state-based advocacy to improve the complaints process. Fun to work with and gets along well with everyone. Curated Participant Feedback “I found the IPO training to exceed my expectations in every way. Training evaluation survey is a great way of getting feedback about the training course you have conducted. It will help you acquire the information that you need to make decisions, gather new ideas, get feedback and ultimately help you unite your team or department into one goal. This method only works, of course, if participants are able and willing to keep a journal, and if they trust the staff member enough to reveal their real thoughts and feelings about the program. Participants may have needed child care or transportation, which weren’t available. You might obtain participant feedback through the use of surveys (written, face to face, or by phone), individual or group interviews, focus groups, town-meeting or whole-program format meetings, or journals. (What did keep you in the program? Feedback that’s volunteered often takes a negative – sometimes an extremely negative – form, and may be hard to pay attention to and incorporate into your work. You can work independently but seek advice when needed – Using a survey to collect feedback is a common practice. In general, focus group participants aren’t told exactly what information the facilitator is looking for (although that’s not always the case in a health and community service context), and participants often don’t know one another. What would you change about the program? You. “Darren was great with adding colour to the theory, and left a decent amount of time towards the end of each day to help us individually if we got stuck”. Journals are particularly appropriate where they’re part of the program (a parenting group or adult basic education class, for instance). Rather, it is a reflection of the perceptions of the person or group providing it. Over 1,500 people have already participated in the Rockland Sample Initiative. A town-meeting format may be particularly appropriate in a situation where large gatherings are a regular part of the organization’s operation. Are you happy with the way you’re treated? It can let you know when program content isn’t relevant, and has to be rethought. Is the program site comfortable? If the journals are interactive – participants’ journal entries are read and responded to in the journal by the educator or other relevant staff member (a counselor, a mentor, a health professional) – participants can be asked to elaborate or expand on particular comments, and the feedback can be extremely focused and valuable. It’s important to remember that feedback is a matter of perception. He encouraged participation throughout, so you didn't get bored. Instead of ignoring the comment, or making light of it, you might ask “Why is it stupid?” or “What would make it less stupid?”   The answer might be tremendously useful to both of you. To be customer-centered, you have to involve them in planning and evaluating what you do at all stages, so that you can adjust it to their needs as much as possible. Increased immigration, for instance, can have a significant effect not only on the community as a whole, but on the resident population – Cambodians, Hispanics – to which the immigrants belong, and can change the needs or the concerns of that population. Did the intake people try to make it as easy and pleasant as possible? Make clear exactly what you’re going to use the feedback for. If you’re hearing that participants aren’t feeling respected, it may be time to honestly reassess the philosophy and guiding principles of your organization. There are a number of methods you might use to obtain feedback. Feedback from those who have the closest perspective on what you’re doing – those you serve, or whom your work is meant to benefit – can be tremendously helpful in making your program, initiative, or intervention as effective as possible. When this doesn’t happen, the interview may be less useful. John has been very thorough following up with every participant and matching all the deadlines. In this case, either the surveys have to be administered face to face or by phone, or someone has to read the survey to a group or individual to make sure that they understand each question. Ask participants to rate the date, location, speakers, vendors, and catering of the event. Here is a list of some of the most common types, with good and bad sample word tracks for each. It allows for self-reflection during the process, rather than after. Some participants might feel that their feedback will be used to judge them, or that someone will be fired if they say anything negative or suggest changes. What would you need to make it better (evening or weekend hours, for instance)? John keeps you more than interested in what he has to say by almost enticing you into participating. Long surveys can be very informative, but they’re harder to complete, and fewer of them are returned. Survey items appeared as statements and/or questions for which respondents were instructed to select from a generic Likert-type scale. Course Participant Feedback Form free download and preview, download free printable template samples in PDF, Word and Excel formats How did you do it?” Poor example “Bill, … Maintaining Quality Performance, Section 1. That doesn’t mean, however, that these are the only people you can ask for feedback, or from whom you can get it. Ultimately, you should strive toward creating an organizational culture and attitude that encourages participant feedback, and views it as a necessary tool to keep increasing the quality of the work you do. I look forward to participating in more of his experiments in the future. Individual Feedback Feedback that focuses on specific group members is indi-vidual feedback.This feedback may address the knowledge, skills, or attitudes a group member demonstrates or displays. Pendleton's Feedback Process Model (Click on image to modify online) As we’ve stressed, what participants say about how they are treated and how they feel about coming can be extremely important. Is the feedback valid and could I or should I do something about it if it is? (Answer options: Very unsatisfied, … If you want to improve your upcoming event, you can get suggestions from participants by using this event satisfaction survey template. Even if feedback is offered in a negative way, you should pay attention. Does the neighborhood/area feel safe? The Community Tool Box is a service of the. John is always willing to help and is an asset to any team with which he participates. Please indicate your rating of the presentation in the categories below by circling the appropriate number, using a scale of 1 (low) through 5 (high). “Last week you noticed an invoice that didn’t seem accurate. Do you enjoy the social situation? We would like to thank him again for the participation. In terms of the actual work of the program, it can alert you to the need to refine your techniques and methods, beef up what’s working, and restructure what’s not. 12 Richmond Street. This will provide more insight into the success of the event because the answers to open-ended questions are not as defined and restricted as close-ended ones. Does the schedule work for you? He interacts well with his audience and gets them to participate. Part of that respect may be honesty about hard truths (“You really screwed up here.”), but honesty doesn’t prevent a basic assumption of equality. John was one of the most active participants in this group. It attracted a large number of participants, who were able, through a variety of strategies, to reduce violence in the area and to bring about the establishment of a substance abuse treatment center in the neighborhood.

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